Temporary closure of the phone helpdesk

21 days ago

Where can I ask my questions?

The number of support requests has increased enormously in the past two weeks. We want to help all of our customers the best we can, and we work hard to truly make this happen. Because of the many questions, you may have to wait longer for an answer.

Do you want to reach us by phone? Then there is a chance that you will end up in the queue. That is why we would like to ask you to create a ticket via our support page. Here you can ask your question and share information about, for example, your specific account. In this way, we can help you and others as quickly and effectively as possible.

Create ticket

Is your question already listed here?

To help you the best as possible, we have answered many of the questions in our FAQ. So check before you add a ticket, if the answer is already here. This way, you will have the fastest answer to your question.

Go to FAQ

A quick answer to your question via the chatbot

In addition, we also have a chatbot that is set up to help you in the best way. If our chatbot cannot help, you will still be connected to someone from our customer support team. You can find the chatbot if you click on the question mark in the bottom right corner.

Go to chatbot

Some questions are repeatedly asked, therefore we have created a convenient overview of these questions with the right answers! Check it out here to see if your question is answered and maybe this way, you are helped faster than ever!

Check out the FAQs of January

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